Returns & Exchanges
We want you and your pup to be completely satisfied with your purchase. If your new gear isn't the perfect fit, we offer a 30-day return window for all unwashed and unworn apparel.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.
Pack the Apparel
Place the items in their original packaging, ensuring all tags are attached and the product is free of pet hair or debris.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing